Customer Policy         









Returns Policy
In the unlikely event that your starter drive or starter should arrive damaged or incorrect you should inform us immediately by email at and return the item and all its packaging to us at North Atlantic Starter Drive, 741 Broadway, Pawtucket, R.I. , 02861 .

Damaged or Incorrect Items
We will refund any costs incurred by yourself returning the goods to us and offer you a full refund or replacement. Should your item be out of stock you will be given the choice of a refund, a replacement item of the same value or the option to wait until the item comes back into stock at which point it will be forwarded as soon as possible. Returns should be made within 10 days of receipt. Warranty is limited to defects in materials and/or workmanship only.

Complaints Policy
We endeavor to provide the highest level of customer service. If something should go wrong please don't hesitate to contact us at . We welcome your comments as it enables us to continually improve our service. We will reply to you within 5 working days, normally with an effective resolution. If the problem cannot be resolved immediately we will keep you informed of the steps we are taking to put the matter right.

Customer Privacy
It is our policy never to sell or pass your name and address onto other organizations. Information collected from your emails or when you place an order is confidential and we guarantee you will never receive unsolicited mail as a result of ordering from . We will not contact customers ourselves unless you have specifically asked us to, unless we have a query with your order.





                                Privacy Statement              

                     Copyright North Atlantic Starter 2005